Refund policy

We -at vigor supplements- are committed to provide our customers with high-quality supplements and vitamins. To ensure customer satisfaction, we have outlined the following return and exchange policy:

• Timeframe: Products can be returned or exchanged within 14 days of purchase.

• Condition: Items must be unopened, unused, and in their original packaging with all labels and seals intact.

• Receipt: A valid purchase receipt or proof of purchase is required for all returns or exchanges.

• Eligibility: If a product is found to be defective or damaged upon receipt, it can be returned 

• Resolution Options: Customers can choose between a refund, replacement, or store credit.

• Condition: The product must be returned with its original packaging and documentation.

For safety and hygiene reasons, the following items cannot be returned or exchanged:

• Opened or partially used products.

• Products without original packaging, labels, or seals.

• Items stored improperly (e.g., exposed to extreme temperatures or moisture).

• Perishable items nearing their expiration date.

• Refunds will be processed within 7-14 business days after the product has been received and inspected.

• Refunds will be issued directly to the customer’s bank account within 7-14 business days after the returned product has been received and inspected. Customers must provide accurate bank account details to process the refund.

• Exchanges are allowed for eligible products of equal or lesser value.

• Any price differences for exchanges involving higher-value products must be paid by the customer.

• Visit our store or contact our customer service team at: info@vigorsupplement.com

• Provide your receipt and details about the issue.

• Package the item securely for return.

• vigor supplements reserves the right to refuse returns or exchanges that do not comply with this policy.

• Promotions and sale items cannot be returned or exchanged.

If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact us at: info@vigorsupplement.com

Thank you for choosing vigor supplements!